Kansas State University
Kansas State University
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Office Procedures and Administrative Support

ADMN-1013
Open Closing on March 11, 2025 / 1 spot left
Fanshawe College
Fanshawe College
London, Ontario, Canada
sheri mankal
She / Her
Professor
1
Timeline
  • March 17, 2025
    Experience start
  • April 17, 2025
    Experience end
Experience
1 projects wanted
Dates set by experience
Preferred companies
Anywhere
Any company type
Any industries

Experience scope

Categories
Internal communications Communications Volunteer organizing Fundraising Event planning
Skills
office administration document production administrative functions customer service time management mail processing telephone skills administrative support records management email etiquette
Learner goals and capabilities

This experience focuses on equipping learners with the skills necessary to excel in modern office environments. Participants will develop proficiency in adapting to dynamic work settings, honing problem-solving strategies, and delivering exceptional administrative support. By mastering customer service, telephone techniques, mail processing, and time management, learners will be prepared to tackle real-world challenges. The experience will focus on customer service, records management, scheduling, and business communications to prepare students for office administration roles across various industries.

Learners

Learners
Undergraduate
Intermediate levels
5 learners
Project
40 hours per learner
Educators assign learners to projects
Individual projects
Expected outcomes and deliverables
  • Improved Office Function: Students will improve the function of the office through effective task management.
  • Office Procedures Handbook: A structured guide outlining essential administrative processes.
  • Business Communication Portfolio: Includes sample emails, call scripts, and scheduling templates.
  • Records Management System: A structured filing system for digital or physical records.
  • Customer Service & Communication Report: Strategies for enhancing office interactions.
  • Final Presentation: Professional presentation showcasing the project outcomes and recommendations.
Project timeline
  • March 17, 2025
    Experience start
  • April 17, 2025
    Experience end

Project Examples

Requirements

Ideal Employer Profile:

Organizations that require streamlined administrative processes, efficient records management, or improved customer service workflows. Ideal partners include corporate offices, healthcare facilities, law firms, and educational institutions looking to enhance their office operations.


  • Application of Skills: Tasks that allow students to apply their office administration skills in practical ways.
  • Office Efficiency Analysis: Reviewing and optimizing an organization’s workflow.
  • Records Management Audit: Evaluating, restructuring or maintaining a company’s filing system.
  • Customer Service Guide: Handling visitors, emails, and phone inquiries.
  • Scheduling Optimization: Implementing best practices for managing appointments and meetings.
  • Workplace Digital Transformation: Identifying software solutions to improve administrative efficiency.



Additional company criteria

Companies must answer the following questions to submit a match request to this experience:

  • question 1

    Is this project 100% online?

  • question 2

    Will you be available for questions, assistance and mentoring throughout the project?

  • question 3

    Will the learner have the opportunity for feedback at the end of the project?

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